Shipping & Delivery Policy

Shipping

We don’t guarantee that we will receive your returned item.
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Order cancellation

All orders can be canceled until they are shipped. If your order has been paid and you must change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled. Some items are not refundable, if not sure please ask 🙂

*Send me an email message on Contact Us page.

Shipping & Delivery Policy

Thank you for visiting and shopping at Boozedirect.com.au. Following are the terms and conditions that constitute our Shipping & Delivery Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your
order, we will contact you via email or telephone. Update this section if your processing time exceeds 2-3 business days.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost Standard 5-7 business days.

Shipment confirmation and order tracking

Note: Christmas Shipping orders, last date for delivery – 10th December 2024 COB.

You will receive a Shipment Confirmation email once your order has shipped, this will contain your tracking number(s). The tracking number will be active within 24 hours. Boozedirect.com.au is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please contact us. Please save all packaging materials and damaged goods before filing a claim.

Christmas dates – please refer below for the delivery cut-off dates

We are glad to bring our customers great value and service.